KEY APPLICATIONS

The Navy Seals began using the HardiSurvey after becoming concerned about the high dropout rate during "Hell Week". The HardiSurvey helps predict applicants who are more likely to drop out.

The HardiSurvey is used at West Point to determine leadership qualities. There are currently conversations about using HardiTraining at West Point to better prepare the Cadets for leadership and handling the responsibilities of leadership.

The Army War College has used Hardiness Training in its General Staff Officer training program.

The HardiSurvey was used, and participants tracked, before and after the Gulf War to determine who might be more likely to suffer the affects of stress and develop Post Traumatic Stress Disorder. Its accuracy in this use has been validated.


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   Information

Law enforcement officers, firefighters, paramedics, and military personnel regularly deal with diverse and stressful circumstances and events. Often these events are extraordinarily stressful. The affects of the stress presented by these daily occurances can affect the outcome of emergency situations, critical incident judgments, ethical decision making and the actions of public safety personnel. The job of protecting lives and keeping communities safe demands a high level of professional and personal competency unlike any other industry. Some of these demands are:

  • Carrying out job duties under the scrutiny of the public eye.


  • High physical, mental, and emotional demands with little or no downtime (physical, mental, emotional and behavioral fitness influences decisions and actions).


  • Adapting to continuously changing circumstances and conditions.


  • Deferring personal issues and needs to meet the demands of the job - both in the department or agency as well as on the streets.


  • Continuous pressure or desire to conform and/or meet group needs.


  • Submitting to policies which can be life affecting, that are made by others.


  • No control over level or work demands.

This exposure to constant and often extraordinarily stressful circumstances can wear away at spirit, performance, morale, ethics, conduct and health. This can lead to bitterness, apathy, withdrawal and a host of other undesirable conditions. Public safety workers need a high level of personal and professional hardiness to endure and thrive in this type of work environment. The HardiSurvey, used for years by personnel working under these conditions, shows that public safety workers high in hardiness perform better and have greater job satisfaction than those low in hardiness. It also shows personnel high in hardiness have better leadership ability, higher morale, better conduct and better health. All of these things have a direct impact upon the department or agency, and its relationship with the community it serves. In addition, they impact the cost to operate a department or agency.

The HardiTraining® program strengthens public safety workers' capacity for managing the many stresses unique to their profession. Our program trains public safety workers in key attitudes and resources that bolster personal and professional hardiness. This prepares them to recognize and to prevent attitudes, feelings, and behaviors that undermine group and individual performance.


Benefits of HardiTraining® to the public safety workers include:

  • Greater ability to analyze, and find innovative solutions to personal and professional problems that reduces strain, and restores abilities to function well.


  • Increased ability to analyze, and find innovative solutions to personal and professional problems that reduces strain, and restores abilities to recognize and turn stressful events and changes into opportunities.


  • Better ability to take decisive actions in managing daily challenges in ways that reduce professional bitterness, apathy, or alienation.


  • HardiTraining® maximizes public safety workers' professional and personal experiences in ways that contribute positively to their goals, stamina, and health.

By utilizing the HardiSurvey® for selection, promotions, and special assignments, and by using HardiTraining® to prepare personnel for the challenges of public safety work, agencies and departments can expect:

  • Higher levels of performance and better quality of service.


  • A hardier workforce more capable of meeting the demands and challenges of "the job".


  • Greater personal satisfaction, loyalty, and retention thereby securing the department's investment in personnel.


  • Increased leadership characteristics which promote "pride of craft", collaborative working spirit, and increased abilities to master workplace challenges.


  • Decreased absenteeism, disability and health care claims, which decreases operating costs.


  • Public safety workers who are more skilled in giving support to the public, coworkers, and organization.


HARDI PUBLICATIONS

Researchers continue to investigate the relevance of the Hardiness concept to their milieu.  These environments encompass medicine, organizations, academia, public safety, sport, military, and family.
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  � Hardiness In Policing Newsletter (PDF format)
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